Incredible Reasons to Use Vancouver Hosted VoIP In Your Business
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Today, whether your business is large or small, will need the services of hosted Voice over Internet Protocol. Many people have had the misconception that this phone system is favorable with large businesses, but the truth is that everyone can benefit from it. This phone system carries a lot of features which are useful, and if a business owner were to be serious, they can take advantage of them and find themselves on another level. This system allows the user to receive and make calls by using a broadband internet connection other than the regular and normal analog phone line. Through its technology, the sound is converted to digital packets and transferred through the internet to other types of data that are similar. It has the capacity to turn speech into data packets which can be searched, stored, copied, manipulated, and also combined with other data as well as distributed to other devices virtually that connects to that internet connection.
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One outcome of this system is that it is excellent for call quality. You may not know if the person you are calling or the one reaching out to you is using this system. The call quality is great, and this brings greater milestones in the business at large. Another one is that it has the multi-functionality features. There is more you can do with hosted VoIP than just making and receiving calls. There are other communication services, such as instant messaging, teleconferencing, presence information, voicemail, and video conferencing. All these are in the new and modern phone systems. An example of video conferencing enables you to keep in touch with the people in the company for important matters regardless of where they could be at that time. You are not limited by distance to make the communication home. It also makes it possible for the employees to work from home because they do not have to be at the office for important matters to run.
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It is also very secure when you compare with the traditional systems. It has standardized encryption protocols, which makes your making calls and data very secure. This is limited when it comes to a regular telephone connection. Another advantage of hosted VoIP is that it is portable as long as one is connected to internet access, then the system can be used anywhere. You can also use multiple devices in making and receiving calls as long as you are connected. You can also transfer some calls to your colleagues without keeping the customers waiting. You can easily set a status that informs your colleagues whether you are in a position to take the calls or not.
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Finally, it is convenient when it comes to automated assistance. The system records some of the frequently asked questions and programs than to serve the customers who call after the office times. Even for the opening hours and holiday opening hours are announced through such programmed systems. The customers hence get information at any time of the day and night efficiently.